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      December 9, 2019 -- MASTER MEDIATOR'S FORUM (Invitation Only) - Birmingham, AL in Birmingham

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      December 9, 2019

      Monday   8:30 AM

      1824 Montgomery Highway South
      Birmingham, Alabama 35244

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      December 9, 2019 -- MASTER MEDIATOR'S FORUM (Invitation Only) - Birmingham, AL

      Seating in this course is strictly limited to 20 participants. This is the ONLY time this class will be offered in Alabama. You must meet the registration criteria listed below in order to register for this program. If you have a question about the registration requirements, please email troysmith [at] When the course sells out, we will begin a wait-list in the event of cancellations.    ABOUT THE COURSEThe 2019 MASTER MEDIATOR'S FORUM will bring together a select group of experienced mediators in a one-of-a-kind learning environment where we will explore advanced mediation topics and techniques in an interactive, fast-paced and fun (yes, fun!) "structured discussion" format. Participants will have opportunities throughout the course to learn from other highly qualified and experienced mediators -- and share their own ideas with their colleagues. Attendees will be eligible for 6 hours of CLE credit, including 1 ethics hour.   REGISTRATION CRITERIAWhile anyone (regardless of experience) is welcome to register for other programs sponsored by Mediation CLE, Inc., the Master Mediator's Forum is ONLY open to individuals who meet AT LEAST ONE of the following registration criteria: Registrant has served as a paid mediator in at least 25 cases; OR Registrant has served as a volunteer/unpaid mediator in at least 40 cases; OR Registrant has particpated as an advocate/representative in at least 50 cases; OR Registrant is a current or former judge who has completed 20-hour or 40-hour mediation training and has started a mediation practice (or will be starting a mediation practice); OR Registrant is serving (or has served in the past 2 years) in a leadership capacity on a state or local bar mediation or ADR committee or as a member of the Alabama Supreme Court Commission on Dispute Resolution; OR Registrant has been personally invited by the course facilitator (Troy Smith) to attend the program. LOCATIONMarriott Courtyard Hotel -- Hoover, AL (Birmingham)1824 Montgomery Highway SouthHoover, AL 35244205-988-5000 SCHEDULE8:30-4:00 PMCheck-in begins at 8:15 am. COURSE HIGHLIGHTS"I'll Never Hire That Mediator Again!": Career-Killing Mistakes Made by Mediators Who Should Know Better!Course facilitator Troy Smith has worked with over 7000 attorneys, judges, mediators, insurance professionals and other mediation consumers over the last 27 years who routinely tell him "mediation horror stories" that usually end with the statement -- "And I'll never hire that mediator again!" In this segment, Troy will share real-life examples of career-killing mistakes, missteps, and blunders by mediators that have led to thousands of dollars in lost revenue, unnecessary headaches and hard-to-overcome damage to the professional reputation of otherwise competent and accomplished mediators. Don't worry: Names and a few identifying facts will be changed to protect the not-so-innocent (and to make sure the mediators in question are not recognizable to the group) -- and your practice might be changed, too, when you learn to avoid these career-killing mistakes!Anatomy of a Mediation: Best Practices Before, During and After MediationSuccessful mediators know that there are "best practices" that should be followed in nearly every mediation -- but every mediator is different -- and mediators have conflicting opinions on what constitutes "best practices." In this segment, we'll learn best practices from the best mediators in the Alabama! You'll learn what your colleagues are doing -- that you might not be doing -- to ensure success at mediation.Reaching Resolution: Advanced Techniques for Overcoming ImpasseExcellent training, years of experience and a great professional reputation won't do a mediator any good if he or she can't "close the deal" in mediation. Mediation consumers hire mediators who can help parties settle their case. This segment will give you no less than 7 advanced techniques for overcoming impasse in mediation. We'll apply impasse-breaking techniques to real-life cases and find new ways to help parties reach resolution.Update on Case Law, Ethic Opinions, Research and Other Recent DevelopmentsRecent cases and new research are changing the practice of mediation. We'll look at new developments and discuss how these cases will impact your mediation practice. Much, much more!This course is really about the participants who attend.  During the program, there will be plenty of time to address questions, raise issues and discuss real-world challenges faced by the course attendees.   CLE and OTHER PROFESSIONAL CREDIT This course is approved for 6 hours of CLE credit in Alabama, including 1 ethics hour. If you need CLE credit in another jurisdiction (or CE credit in another profession) we will provide you with documentation at the seminar so that you can self-report and apply for credit. Our seminars have been approved for CLE credit for 25 years and are routinely granted credit for out-of-state attendees. Please call or email registration[at] with questions or concerns.   YOUR SATISFACTION IS ABSOLUTELY 100% GUARANTEED We've been training mediators in Alabama and nationwide for 25 years – over 7000 mediators, attorneys, judges and other professionals have attended our programs! We are so confident that you will enjoy the seminar that we make this promise: If, after completing a program with us, you are not satisfied with the seminar content or presentation by the instructor, simply return your training materials to the seminar leader on the final day of training and your enrollment fee will be refunded! No problem, period! We know of no other mediation training organization that offers this type of money-back guarantee on mediation training.   FACULTY This seminar will be conducted by Troy Smith. Troy began mediating over 27 years ago and has been a mediation trainer for over 25 years. Over 7000 individuals have completed his training programs nationwide.   REGISTRATION TRANSFER and CANCELLATION POLICY Full Refund. Your seminar fee is fully refundable if you cancel your registration 21 or more days prior to the first day of the seminar, less a $50 administrative fee. All cancellations must be received in writing or via email. Reschedule Anytime. If you must reschedule your attendance at a seminar -- even at the last minute -- you may transfer your registration without additional cost to another equally priced seminar within 24 months of the date of your original program. All reschedule requests must be in writing and received prior to the start of the seminar. (No-shows will not be eligible to reschedule). Substitutions. If you are unable to attend a seminar for which you have registered, you may send a substitute in your place. If you need to send a substitute, we ask that you notify us at least 1 day in advance of your seminar, if possible. Event Cancellation. In the highly unlikely event that Mediation CLE, Inc. must cancel or reschedule a program for which you are registered for any reason, we will refund your registration fees or transfer your registration to another program, whichever you choose. Mediation CLE, Inc. is not responsible for participant expenses related to a program cancellation.   PAYMENT POLICY For online registrations, payment by credit or debit card or PayPal is due at the time of registration. If you prefer to register with a credit or debit card by phone, call 214-901-5888.   ADDITIONAL INFORMATION If you have questions not answered here, email registration[at] and we will be happy to assist you. Or, call (214) 901-5888.

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